Onboarding

About Onboarding

For a Biller to instruct payments via Ontime, they must first create a mandate against the Employee. The mandate serves as a record of when the Applicant/Employee gave permission for the Biller to take payments via Ontime.

Assumptions and prerequisites

The Applicant has previously been found as an active Employee within the workforce of a Payroll Provider’s client.

Flow

Overview

Steps

Employee instructs salary deductions as a payment method

Requirements
Biller creates a Payment Mandate with Ontime to allow future Payment Requests to be submitted and cleared via Salary Deduction.

As part of the contract with a Biller, the Employee MUST agree to Ontime’s Terms and Conditions and Privacy Policy.

As part of the Biller's customer journey the Employee MUST give explicit confirmation that they agree to deductions being made from their net salary in order to make payments to Biller.

This clause is also included in the Ontime Terms and Conditions.

Ontime onboards the Applicant and links to the Employee record held by the Payroll Provider

Requirements
Ontime calls the Payroll Provider Platform with legal agreement date stamp for enabling salary deduction:

Salary Deduction Enablement Request

API Documentation

To help accelerate Payroll Provider adoption and implementation a reference RESTful specification is available here:
Salary Deduction Enablement

Payroll Provider returns Payroll data to Ontime

Requirements
The Payroll Provider responds by providing core information about the Employee:

Salary Deduction Enablement Response

Onboarding

About Onboarding#

Assumptions and prerequisites#

Flow#

Overview#

Steps#

Employee instructs salary deductions as a payment method#

Ontime onboards the Applicant and links to the Employee record held by the Payroll Provider#

Payroll Provider returns Payroll data to Ontime#

About Onboarding

Assumptions and prerequisites

Flow

Overview

Steps

Employee instructs salary deductions as a payment method

Ontime onboards the Applicant and links to the Employee record held by the Payroll Provider

Payroll Provider returns Payroll data to Ontime